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Reviews
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Leslie on Dec 2, 2023
5 out of 5 starsEven though I did not receive the item by the first shipping date I was given, it did come in a reasonable amount of time and it looks great. Very warm and soft and it gets lots of compliments.
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David on Oct 8, 2023
5 out of 5 starsThe hat came as advertised in the picture. Very comfortable and exactly what I wanted.
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Ani on Dec 4, 2022
5 out of 5 starsGot one of these hats at a holiday market for myself but they didn’t have one my husband wanted. Thought of it this year and ordered him one for Xmas (even though we moved to Hawaii!) Always a Minnesotan! (AF) :) Thank you!
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abrewer15 on Jan 20, 2022
5 out of 5 starsThis purchase met my expectations all around, but what sold me on buying from this shop again was the fantastic customer service! I live in WI, and the shop is in MN. Long story short, somehow, my package ended up in Delaware lost in the USPS system. I reached out to Jen, and she immediately called to find out where the package was. She then sent me a message stating it was lost and they couldn't tell her when it would be delivered. Bummer... I didn't ask for a replacement, but Jen went above & beyond and quickly sent out a replacement 2-day shipping, no charge. I will certainly be a repeat customer. Thanks, Jen!
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Sue on Jan 3, 2022
5 out of 5 starsThe hats I ordered are just as pictured, warm and super cute! Great gifts! Would definitely order again
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Dee on Jan 1, 2022
5 out of 5 starsGreat gift item, super cute and fun! Great quality and customer service is amazing!!!
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Mary on Dec 22, 2021
5 out of 5 starseverything was great; quality; customer service; prompt shipping!
About MadOwlShop
Our Story
Shop members
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Jen
Owner
Jen is a momma to three beautiful girls and a grandma to three more. She's the Stamp-Carving Queen and the only one of the two of us who knows how to operate a sewing machine.
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Chris
Owner
Chris is a traveler and an adventurer who finds time to fiddle around the Mad Owl studio in between trips to exotic places. She is the Stamp Master and the only one who is allowed to ink and stamp the muslin.
Production partners
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HBI Textiles, Inc.
Maplewood, MN
HBI is a small family-owned textile business based in Maplewood, MN, owned by our aunts and our cousin. At HBI, they use a state-of-the-art fabric ink printing technique to transfer our hand-carved stamp designs to our tea-stained muslin patches.
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Tee Squared
Minneapolis, MN
Tee Squared is a small locally-owned printing company in our neighborhood which gives 1% of it's profits to local community organizations. We partner with them to produce our embroidered hats.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Seller details
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